1. Introduction

Alpine Zone (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

This Privacy Policy explains how we collect, use, and protect your information when you visit alpinezone.gr or interact with our services.

2. What Data We Collect

a. Information you provide

We may collect your full name, email address, phone number, booking details such as activity, dates and participants, as well as physical details like height, weight and shoe size for equipment purposes.

b. Automatically collected data

We may collect technical data such as your IP address, browser type, device information, pages visited, and cookies or tracking data.

3. How We Use Your Data

We use your data to process bookings and inquiries, communicate with you regarding your activity, provide customer support, improve our website and services, and comply with legal obligations.

4. Legal Basis for Processing

We process your data based on your consent, contractual necessity for booking services, legal obligations, and our legitimate interest in improving our services and ensuring security.

5. Data Sharing

We do not sell your data.
We may share your data with payment providers, booking or CRM systems, analytics tools such as Google Analytics, and legal authorities when required by law.

6. Data Retention

We retain your data only for as long as necessary. Booking-related data may be kept for up to five years for legal and accounting purposes, while marketing data is kept until you withdraw your consent.

7. Your Rights

Under GDPR, you have the right to access your data, correct inaccurate data, request deletion, restrict processing, object to processing, and request data portability.
To exercise your rights, you can contact us at:
📧 info@alpinezone.gr

8. Cookies

We use cookies to ensure proper website functionality, analyze traffic, and improve user experience. You can manage or disable cookies through your browser settings.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

11. Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

12. Contact

For any questions regarding this Privacy Policy:
📧 Email: info@alpinezone.gr
📍 Location: Greece